Photo: The Apple Store on Fifth Avenue in New York City is one of the company's flagship stores in terms of both customer traffic and architecture and design. (Credit: Marguerite Reardon/CNET)From CNET:
Hardware manufacturers liberally take cues from Apple products, so why not its approach to customers?
For the seventh straight year, Apple has topped its competitors in the PC industry in the University of Michigan's American Customer Satisfaction Index (ACSI), achieving a score of 86 out of 100. Its Apple's highest ranking since the annual survey began in 1995.
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