From CBS News/CNET:The amount of time people spend online has not increased since last year, according to a report released by Forrester on Monday. Perhaps more interesting, however, is the reason for the trend: people's online behavior has changed.
"Engagement with the online channel has deepened," writes Forrester analyst Jackie Anderson. "Web users are becoming savvier and are better multi-taskers. Many know exactly where they want to go when they log in."
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